Integrating Health and Human Services Programs and Reaching Eligible Individuals Under the Affordable Care Act: Final Report

Enacted against a background of growing public- and private-sector interest in integrating enrollment, retention, and eligibility determination for health and human services programs, the Affordable Care Act included provisions specifically calling for an expansion of such efforts, using 21st-century information technology (IT) to improve consumer experience and streamline enrollment while lowering administrative costs and protecting program integrity. This report, which summarizes a multi-faceted research project sponsored by the Assistant Secretary for Planning and Evaluation, describes integration efforts to date and explores promising strategies for the future.