Insurance Exchanges

The State of West Virginia issued this Request for Proposal for those interested in providing in-person assistance services and oversight for the federally administered West Virginia Health Benefit Marketplace.

Vermont has released the preliminary rate filings for the qualified health plans (QHPs) to be sold on its health insurance exchange. This document details the proposed rates, which still need to be approved by the state.

This bill constitutes the last step in the O’Malley-Brown Administration’s three-year effort to use the tools of the Affordable Care Act to enhance Marylanders’ access to quality and affordable health care. The bill puts in place the remaining policies necessary for the State’s health benefit exchange to begin operations and expands Medicaid eligibility to ensure coverage for the State’s most financially vulnerable. 

Maryland Health Benefit Exchange has issued an RFP to procure a contact center, called the Consolidated Service Center (CSC) to support Maryland consumer inquiries for exchange services. The CSC will need to be easily accessible via toll free number and website with live agent support; utilize culturally and linguistically appropriate communication channels; provide safeguards to ensure customer privacy and data security; provide clear, accurate, responsive information tailored to meet Maryland consumer needs; and be fully compliant with American Disabilities Act requirements.

Minnesota Health Insurance Exchange has launched its new website, which includes an introductory video on the benefits of the health insurance exchange and how it will work, a benefits calculator for determining tax credits eligibility, information on analysis and grants, and targeted pages for individuals and families, small businesses, agents and brokers, health plans, and others.